First-time supervisors face unique challenges as they transition to management. They must supervise work with which they may be unfamiliar, and supervise employees with whom they had previously been co-workers or employees with greater seniority. They must understand the extent of responsibility and decision-making authority they have, finding ways to communicate expectations to their employees and making possibly unpopular decisions. Excellence in technical or financial skills does not automatically translate to excellence in leading and supervising others.
This course will give new supervisors, managers, and leaders the skills and understanding needed to successfully navigate the transition.
Objectives
- Recognize the new roles of Manager and Leader from a beginning point of employee
- Understand how to set SMART goals and communicate them up and down the organizational chain.
- Recall the elements of leader credibility
- Identify successful and unsuccessful techniques used for motivating people
- Identify challenging factors when managing friends
Highlights
The differences between being an employee versus a manager or leader
New skills needed
Letting go of your old role
Building a coaching culture
Motivating people
Goal setting
Leader credibility
Delegating tasks
Handling feedback
Managing friends
Aligning Leadership with Strategy
Who Will Benefit
Professional staff moving into a leadership role
Credits
| Category |
Amount |
| Personal Development |
1.00 |
